Privacy Policy

Last updated: June 2026.

Encore Heating and Air respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or contact us for service.

Information We Collect

We collect information you provide directly, such as your name, phone number, email address, service address, and any details you share when you request service, schedule an appointment, or submit a form. We also collect limited technical information automatically, such as your IP address, browser type, pages viewed, and the date and time of your visit.

How We Use Your Information

We use your information to respond to your requests, schedule and provide HVAC services, send appointment and service updates, improve our website and customer experience, and, where permitted, share offers that may interest you. We do not sell your personal information.

Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site, and measure the performance of our marketing. You can control cookies through your browser settings, though some features may not work as intended if cookies are disabled.

How We Share Information

We may share information with trusted service providers who help us operate our business, such as scheduling, payment processing, and marketing partners, and only to the extent needed to perform those services. We may also disclose information when required by law or to protect our rights, our customers, or the public.

Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing messages at any time by following the unsubscribe instructions or contacting us directly.