Join us on a journey through the heart of home comfort with the launch of Encore Heating & Air’s official blog! Our mission is to provide you with valuable insights, practical tips, and relatable stories that emphasize the quality and care we bring into your space. We’re not just about HVAC services; we’re about enhancing your life at home. Today, we’re focusing on what truly sets us apart: the experiences and voices of our customers.
Rapid Response for Immediate Comfort
Our commitment to your comfort is unmatched, with swift response times that are consistently celebrated by our customers. At Encore Heating & Air, we understand that a prompt reply is crucial, whether it’s a routine check-up or an emergency repair. Our skilled technicians prioritize efficiency and quality, ensuring your comfort is restored as soon as possible.
“Our 15-year-old furnace went out while it was -8 degrees outside. Called Jon in the morning, and he came out shortly after the call, and due to the age of the furnace we decided to replace and by the late afternoon they had installed a new unit! He is incredibly empathetic, compassionate, trustworthy, and professional. Still blown away at the quick turnaround. Couldn’t be more thankful. Hoping we won’t have any issues in the future, but if we do, I am definitely giving them a call. Thanks again, Jon and team!” – David Lavanger
Transparent Service, Authentic Care
Trust and honesty are the foundation of all we do. At Encore, you can expect nothing but transparent communication and honest service. We empower our customers with straightforward evaluations and clear options for their HVAC concerns. Our team dedicates time to explaining issues and answering questions so that you can make informed decisions for your comfort.
Fair Pricing, Exceptional Value
We believe that true value goes beyond the price tag. Our customers often commend our fair pricing, which reflects the high-quality service we deliver. Encore’s pricing strategy is based on market research, ensuring our rates are competitive yet representative of our exceptional workmanship. Our goal is to provide you with the best value for your money, combining top-notch service with affordable pricing.
“We have used them at our business several times, and they do amazing work! Reasonably priced and always fits us in! Highly recommend the encore team!” – Dr. Andy Hawkins
Professionalism at Every Step
Professionalism is key in our line of work. Each interaction with our technicians is infused with the highest level of professionalism, a quality our customers deeply appreciate. Our team members are not only technically skilled but also excel in customer service. We take pride in our professional appearance, our respect for your space, and our commitment to leaving the area as clean as we found it.
“Our central air decided to die during a time of excessive heat warnings, and Encore was a beacon of light during that time. While other companies seemed too swamped to care, Jon (also swamped) answered on the first ring (at 7 pm) and was out at 8:30 am the next day to assess the situation. He was punctual, polite, competent, and fair. The installers were also impressive in their work ethic and professionalism. We’ve been really enjoying our new Amana system. If you want an overall positive experience, choose Encore. I’m so grateful for them and plan on using them for any HVAC needs in the future.” – Brittni Borchardt
Unwavering Dedication to Customer Satisfaction
We see our customers as part of the Encore family, a perspective that drives our exceptional customer care. We’re not just servicing HVAC systems; we’re delivering peace of mind and comfort. Our team is always willing to go the extra mile, offering after-hours support and ensuring your complete satisfaction with our service. This philosophy drives every interaction we have.
“Our experience with John and his team has been unbelievable. I don’t write many reviews, but I had to take the time to do one here. He is simply the best in so many ways. He has been our go-to guy for about 5 years now. He installed our new AC unit and our furnace, has made random service calls, etc. He is always so responsive, so honest, and so dependable. There is really nothing he could do better, and my wife and I would 100% recommend him and his team!” – Jeremy Kaschinske
In choosing Encore Heating & Air, you’re opting for a service that’s swift, transparent, cost-effective, and deeply caring. But our words are only part of the story – the experiences of our customers speak to the Encore difference. We invite you to join our family of satisfied customers and experience the comfort and care we provide.
Ready to get back to comfort? Contact us today to learn more or schedule a consultation!
